Exactly this - inexact and biased algorithms
How our everyday lives are being inaccurately and potentially morally irresponsibly influenced by the use of algorithms.
Yes. Yes. Yes.
I have the similar opinions, but I wonder and want to investigate:
1. the use of the data that's not being used because it's an outlier
2. We are digging trenches of data-driven opinions and recommendations that are only supporting further digging, not the analysis or understanding of incorporating a wider array of data to get the relational information, expanding and more complex information, etc.
http://www.goodreads.com/book/show/28186015-weapons-of-math-destruction